Customer Service and Sales Support

Fluid Technology is a well established, manufacturer’s representative firm providing industrial equipment to a variety of industrial customers. We distribute and represent many well-recognized brands. We sell commercial blowers, fans, pumps, compressors, filters, and many other products.

Qualifications:

• Thrive in cloud-based software programs and technology usage.
• High energy and professional.
• Able to meet deadlines.
• Demonstrated admin experience preferred.
• High level of customer service required.
• Self-starter who is comfortable in an industrial sales environment.
• Quick learner who thrives on new challenges.

In this position you will:

• Invoice orders through accounting software.
• Process daily shipments, both LTL and daily UPS/FedEx.
• Ensure accuracy of order information and process orders.
• Help sales staff upgrade contact management.
• Provide support to outside sales department.
• Provide customer service for existing accounts by building rapport, providing technical information, explanations, and redirecting to appropriate sales person.
• Answer telephone, fax and e-mail inquiries, verify and enter information.
• Draft outbound purchase orders to vendors.
• Manage customer service email inbox.
• Make payment collection calls.
• Check on orders status with vendors.
• Process customer credit applications.

We offer a very competitive compensation package, attractive benefits, 401 (k), tuition reimbursement and many opportunities to continue your professional growth. This is a part time, 20 hours per week with an hourly wage of $15.00 – $25.00 based on your experience.